Patient Information

New Rochester Dental Patient Information

Welcome to Gentling Dental Care! The following information will help you understand what to expect at your appointment. Please give us a call if you have any questions. We look forward to taking care of you and your family. 

Your First Visit

We want you to love your smile, so after you meet your dentist, you’ll spend a few minutes chatting about your dental history and goals. You will then receive a comprehensive exam that looks at your teeth, gums, and entire oral system from top to bottom. Afterward, your dentist will discuss their findings with you and recommend any additional treatments you might need. 

Patient Forms

To help speed up your check-in process, please complete your patient paperwork ahead of your appointment. 

HIPAA Form (All Patients)

Adult Medical & Dental History

Adult Registration Form

Pediatric Medical & Dental History

Pediatric Registration Form

Financial Agreement

Questions? Call Us!

Payment for Service

At Gentling Dental Care, we deliver healthy smiles at affordable rates. We require payment on the same day services are provided. Payments made in full by cash or check on the same day of service will receive a 10% discount. 

Dental Insurance

We accept all dental insurance plans that allow you to choose your dentist. We are considered an Out of Network provider and we made this decision because the steep discounts of insurance would not allow Gentling Dental Care to provide the quality of care and the level of service you deserve. Call us to learn how we can use your insurance plan and any questions regarding coverage.

Free Insurance Claim Filing

Our team is here to help and will file insurance claims at no extra cost to help make sure you receive accurate coverage. Provide us with your updated insurance information, and our office will handle the rest. 

Financing Available

We offer a flexible financing option through iCreditWorks with affordable interest rates and low monthly payments. Through a simple, seamless and secure experience, you can be approved for financing in seconds right from your phone or computer.

Learn more about your options with iCreditWorks.

Appointment Cancellation Policy

Gentling Dental Care requires patients to kindly give a 48-hour notice for any appointment cancellation or reschedule. A $50 charge will be issued if no notice is given.

Patients who miss three or more appointments without proper notification may be dismissed from the practice. We will provide 30 days of emergency care for those patients and can assist in referring the patient to another reputable dental provider.

We do realize emergencies can happen and reserve the right to enforce this policy on a case-by-case basis for our patients. 

Meet Your
Award-Winning Doctors

A Qualified Team of Dentists Dedicated to Your Smile

At Gentling Dental Care, we strongly believe that five heads are better than one – that’s why our dental office features a team of knowledgeable doctors who all bring unique strengths and skills to the table! At the same time, they share a similar passion for trustworthy, family-friendly dentistry that always adheres to very high clinical standards. To put it simply, they never perform care that they wouldn’t recommend to their very own loved ones.

Dr. Ryan Henrichsen

Dr. Phil Pattee

Dr. Melissa McColloch

Dr. Erich Eichwald

Dr. Scott Gruwell

Read Our Reviews

The Proof is in Our Patients

“Gentling staff graciously fit me into a busy day for a tooth pain emergency. The dentist and assistant quickly found the problem, applied a temporary fix and gave me a treatment plan for follow up. Everyone clearly knew what they were doing. Everyone was friendly and welcoming. All good here!”

- George D.

“I had a wonderful experience during my recent visit. The staff were not only friendly and professional but also genuinely cared about me as both a person and a patient. They consistently take the time to get to know you, your family, and your care needs. Additionally, the services provided were top-notch. Overall, I highly recommend this dental practice to anyone looking for exceptional care.”

- Joe D.

“I had chipped the corner of my front tooth when I was a kid and had a composite filling that time really took a toll on. So, I got an appointment scheduled to get a new filling! Dr. Melissa and Kristie did a wonderful, efficient, and painless job on my tooth. They matched the color and shape perfectly. You can't even tell I have a filling! Thanks for your great work!”

- Meredith M.

“Gentling 's dentists and staff are all very kind, patient, and friendly. Our entire family agreed upon a five star rating for Gentling. We highly recommend Gentling for any family, kids and adults.”

- Todd Z.

See What Makes Us Different

Our Friendly Dental Team Treats Everyone Like Family

1-on-1,
Thorough Consultation

Customized
Treatment Plan

Every Dental
Need Covered

Committed to Continuous Improvement